HCPSS MPIA Request #2026-129

Requestor
Woo Park
Organization/Agency
The Data Branch Research Team
Requested Information
The Data Branch is hereby submitting a public records request to your K-12 public school district for purchasing and expenditure data. Specifically, we request a spreadsheet or equivalent file containing all purchases or contracts issued between January 1, 2023, and the present.

Requested Details (if readily accessible)

We are requesting confirmation of whether your district currently has contracts with any of the following ITSM (IT Service Management) and/or CMMS (Computerized Maintenance Management System) providers, and if so, a copy of the signed contract or agreement with the specific vendors mentioned below:

ITSM (IT Service Management) Providers:

- One to One Plus
- Follett (Destiny / MasterLibrary)
- Freshworks / Freshdesk
- K-12 Insight
- ServiceNow
- Frontline
- Hayes
- Zendesk
- Asset Tiger
- Asset Panda
- Spiceworks

CMMS (Computerized Maintenance Management System) Providers:

- FMX
- Brightly / SchoolDude
- MasterLibrary
- Facilitron
- Operations Hero
- MaintainX

For each vendor category, we are looking to confirm the following information:
- If you currently work with any of the vendors listed, please share a copy of the signed contract or agreement.
- If you do not have contract/agreement with any of the listed vendor but use a different ITSM or CMMS provider, please confirm the name of your current provider.
- If you do not use any ITSM or CMMS provider, please confirm that in your response.
Date Received
Status
Submitted

*Some request language is summarized to include the requester's specific document requests and legally protected information (such as personally identifiable information of a student) or personal, defamatory and malicious content removed at the discretion of the school system.

**Responses containing legally protected information available only to the person of interest are omitted from the above report.

***Howard County Public Schools reserves the right to remove erroneous or outdated documents from this site.